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Turnkey, integrated customer support solutions to build your brand's equity and keep your customers happy.
Our commercial customers rely on immediate repair case generation access and real-time status updates. At
Mendtronix, we simplify the management process by delivering RMA# and shipping directions instantly when you need them, where you need
them. Our round-the-clock access to case information gives our partners the flexibility to ship equipment to us anytime its convenient,
and wherever they happen to be. By enabling continual feedback through cloud-based technology, we can maintain a sense of urgency without
hindering efficiency.
From large Fortune 500 businesses and ProAV, to government, education and houses of worship, to large end users such as Regal Entertainment, National CineMedia and AMC Theaters, Projector Doctor’s high-touch services support the full spectrum of today’s AV user needs. Our wide range of services and capabilities allow us to customize service packages based
on specific customer needs and are flexible to allow for changes in the product market, seasonality and customer demand.
Mendtronix’s data-driven reporting and analytics is customized to the most granular level, allowing customers to have up-to-date insights into transaction activity at any desired frequency. From shipments and tracking to hands-on inventory levels, to every facet of financial data,
we provide all the tools needed for not only increasing your ROI, but for also streamlining your overall operations.
We offer managed services that take into account all aspects of a product’s after-market needs, including reverse logistics, parts management, distribution, repair services, and warehousing.
Depending on your specific needs, we can create a customized services plan that will minimize cost and help streamline operations.
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