Forward & Reverse Logistics

Reliable, scalable support for outbound shipments and returns. We handle receiving, triage, refurbishment, repackaging, and redistribution to keep your supply chain accurate and on schedule.

Operational Control

Our ISO aligned processes ensure accurate handling, smooth routing, and dependable turnaround for both forward and reverse logistics. Each item is checked, processed, and moved with consistent standards that protect your inventory and customer experience.

aerial view of general cargo ship in blue sea view from above 1
Device Intake & Receiving

Your equipment is received, scanned, inspected, and documented with full traceability. Our intake workflows are built around medical-grade logistics standards for accuracy and chain-of-custody control.

 
passenger airplane is flying over clouds at sunset
Reverse Logistics & Returns

We stage, configure, package, and ship new or refurbished devices to facilities, field teams, classrooms, or medical environments. Forward deployment ensures equipment arrives ready to operate.

 
Repair & Refurbishment

Devices that need service move through our repair and refurbishment workflow, including diagnostics, updates, adjustments, cleaning, and final testing. This process follows the same disciplined approach as our Tech Services & Repairs program.

 
high speed orange train in motion on the railway station
Forward
Deployment

Repaired or new units are staged, configured, packaged, and shipped where they’re needed. We support school districts, medical groups, enterprise locations, and field teams with efficient forward movement that delivers ready-to-use devices.

 
trucking
Who We Work With

Trusted Across Key Industries

Industries that depend on reliable device movement, repairs, and lifecycle support trust our forward and reverse logistics to keep their operations running smoothly.

Education Technology

Support for interactive flat panels, classroom displays, charging carts, and other EdTech hardware used in K-12 and higher education.

Medical Device & Health Tech

ISO aligned logistics and repair workflows designed for sensitive medical equipment and clinical technology programs.

Enterprise &
Corporate IT

Large-scale device repair, refresh, and logistics support for distributed teams and enterprise level technology fleets.

AV & Collaboration Technology

Service and logistics for commercial displays, Boxlight panels, conferencing gear, meeting room systems, and other AV hardware.

Robotics &
Automation

Staging, configuration, repair, and reverse logistics for mobile robots, delivery robots, and autonomous system components.

Manufacturers &
OEMs

White label repair, RMA management, technical support, and nationwide field service for product manufacturers.

Operational Excellence
You Can Trust!

A skilled team, ISO-aligned workflows, and proven processes deliver accurate, traceable, and consistent results across every device we handle.

Core Service Expertise

Forward Logistics Specialists

Staging, kitting, and prepping devices so they're ready for immediate deployment.

Reverse Logistics & Returns Processing

Fast, accurate intake of RMAs, warranty units, and end-of-life equipment.

Repair, Refurbishment & Client Satisfaction

Reliable repairs, updates, and refurbishing with clear communication and quick turnaround.

Frequently Asked Questions

What exactly is Mendtronix’s contract assembly service?

FBA Prep is the process of preparing, labeling, packaging, and shipping your products according to Amazon’s strict requirements before they are sent to Amazon warehouses.

Our contract assembly service covers both build-to-order and build-to-stock production. We handle hardware assembly, device integration, staging, kitting and labeling — all within our certified facility.

We are ISO 13485:2016 certified and operate an FDA-registered facility. We also have ESD-safe assembly environments and traceability systems in place.

Yes — our services are scalable. We support product launches and national expansions, adapting our operations to your volume while maintaining precision and control.

We perform incoming component inspections according to detailed SOPs, quarantine non-conforming inventory, track serial/lot numbers, document each build and maintain audit-ready traceability.

Simply reach out via our “Get an Estimate” form or contact us directly. We’ll discuss your product, process, volume, requirements, then configure a tailored solution at our facility.

Get in Touch / Request a Quote

Fill out the form, and our team will respond within one business day.

Lets Have a Conversation

Basic Contact Form