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Technical services is one of Mendtronix’ key differentiators amongst 3PL providers.  Unlike other logistics providers that simply offer pick, pack and ship services, Mendtronix adds technical service capabilities that offer tremendous value for OEMs and end users.  Mendtronix’ DNA is built on technology repair and refurbishment.  Over 30 consumer electronics brands today rely on Mendtronix for in-warranty and out-of-warranty repair services.

  • Triage returns
  • Repairs – board level or whole unit electronics
  • Field or depot services
  • Bi-coastal clean room facilities
  • Refurbish to original specs
  • Re-package and re-label
  • Re-purpose
  • Re-calibrations
  • RCA: root cause analysis
  • Data cleansing, unit sterilization
  • IP configuration
  • FW and SW upgrades
  • Quality and functional testing and documentation
  • 24 -72 hour SLA contracts