Forward & Reverse Logistics Services

Reliable, scalable support for outbound shipments and returns. Our Forward & Reverse Logistics Services handle receiving, triage, refurbishment, repackaging, and redistribution to keep supply chains accurate and on schedule.

Operational Control

Our Forward & Reverse Logistics Services are designed to support secure shipping, efficient returns processing, refurbishment, and controlled redistribution across complex supply chains.

Repair & Refurbishment

Devices that need service move through our repair and refurbishment workflow, including diagnostics, updates, adjustments, cleaning, and final testing. This process follows the same disciplined approach as our Tech Services & Repairs program.

Forward & Reverse Logistics Services

Forward
Deployment

Repaired or new units are staged, configured, packaged, and shipped where they’re needed. We support school districts, medical groups, enterprise locations, and field teams with efficient forward movement that delivers ready-to-use devices.

Forward & Reverse Logistics Services
Forward & Reverse Logistics Services

Device Intake & Receiving

Your equipment is received, scanned, inspected, and documented with full traceability. Our intake workflows are built around medical-grade logistics standards for accuracy and chain-of-custody control.

Forward & Reverse Logistics Services

Reverse Logistics & Returns

We stage, configure, package, and ship new or refurbished devices to facilities, field teams, classrooms, or medical environments. Forward deployment ensures equipment arrives ready to operate.

Forward & Reverse Logistics Services

Device Intake & Receiving

Your equipment is received, scanned, inspected, and documented with full traceability. Our intake workflows are built around medical-grade logistics standards for accuracy and chain-of-custody control.

 
Forward & Reverse Logistics Services

Reverse Logistics & Returns

We stage, configure, package, and ship new or refurbished devices to facilities, field teams, classrooms, or medical environments. Forward deployment ensures equipment arrives ready to operate.

 

Repair & Refurbishment

Devices that need service move through our repair and refurbishment workflow, including diagnostics, updates, adjustments, cleaning, and final testing. This process follows the same disciplined approach as our Tech Services & Repairs program.

 
Forward & Reverse Logistics Services

Forward
Deployment

Repaired or new units are staged, configured, packaged, and shipped where they’re needed. We support school districts, medical groups, enterprise locations, and field teams with efficient forward movement that delivers ready-to-use devices.

 
Forward & Reverse Logistics Services
Who We Work With

Trusted Across Key Industries

Industries that depend on reliable device movement, repairs, and lifecycle support trust our forward and reverse logistics to keep their operations running smoothly. Our forward and reverse logistics services support regulated, high-value equipment across multiple industries with strict handling, tracking, and compliance requirements.

Education Technology

Support for interactive flat panels, classroom displays, charging carts, and other EdTech hardware used in K-12 and higher education.

Medical Device & Health Tech

ISO aligned logistics and repair workflows designed for sensitive medical equipment and clinical technology programs.

Enterprise & Corporate IT

Large-scale device repair, refresh, and logistics support for distributed teams and enterprise level technology fleets.

AV & Collaboration Technology

Service and logistics for commercial displays, Boxlight panels, conferencing gear, meeting room systems, and other AV hardware.

Robotics & Automation

Staging, configuration, repair, and reverse logistics for mobile robots, delivery robots, and autonomous system components.

Manufacturers & OEMs

White label repair, RMA management, technical support, and nationwide field service for product manufacturers.

Operational Excellence
You Can Trust!

Our forward and reverse logistics processes deliver accurate, traceable, and consistent results across every device we handle. These services integrate seamlessly with our Domestic Operations Services and Returns Management (RMA) Services to support full lifecycle logistics.

Our Service

Core Service Expertise

Operational Excellence
You Can Trust!

Our forward and reverse logistics processes deliver accurate, traceable, and consistent results across every device we handle. These services integrate seamlessly with our Domestic Operations Services and Returns Management (RMA) Services to support full lifecycle logistics.

 
Our Service

Core Service Expertise

Frequently Asked Questions

What are Forward & Reverse Logistics Services?

Forward & Reverse Logistics Services manage both outbound distribution and reverse logistics workflows, including receiving, returns processing, refurbishment, repackaging, and redeployment.

Our Forward & Reverse Logistics Services support high-value and regulated products such as medical devices, electronics, and industrial equipment that require controlled handling, documentation, and traceability.

Our reverse logistics services include secure returns intake, inspection, triage, and refurbishment workflows designed to recover value while maintaining inventory visibility and control. For additional background, see reverse logistics best practices on IBM: https://www.ibm.com/topics/reverse-logistics

Yes. Forward & Reverse Logistics Services from Mendtronix include refurbishment, reconfiguration, and redeployment processes to extend product lifecycle value and reduce waste.

We use documented processes and tracking controls to maintain traceability across receiving, processing, and redistribution activities, supported by ISO 13485 aligned quality management standards: https://www.iso.org/standard/59752.html

To get started with our Forward & Reverse Logistics Services, request a consultation through this page to review product requirements, handling needs, and operational timelines.

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